Privacy Policy

This Privacy Policy explains how The Oshawa Markets collects, uses, protects and discloses personal information in connection with this website and the requests people choose to submit through it. It is intended to describe our current website practices in clear language.

When you voluntarily complete a contact, vendor application, partnership, performer, advertising or similar form, you are asking us to use the information you provide to review, route and respond to that request.

Depending on how you use the website, we may collect information you voluntarily provide such as your name, business or organization name, email address, phone number, social-media handle, city or service area, preferred dates, website or portfolio links, business descriptions, messages, application details and other information you choose to submit.

We may also process limited technical information needed to operate and protect the website, including security signals, browser or device information, first-party identifiers used to prevent duplicate voting, and hashed network identifiers used for abuse prevention. The custom voting systems are designed so raw IP addresses are not stored in their vote records.

Information submitted through website forms is used for the purpose shown on the form. Contact requests may be stored in the website database and emailed to authorized Markets staff so they can respond. Vendor and partnership applications may also be stored for review, follow-up and record keeping.

Do not submit information you do not want us to use for the purpose of your request. Submission of a form does not guarantee approval, a booth, an event booking, advertising placement, partnership, response time or other outcome.

We use personal information for reasonable purposes connected to the website and Markets operations, including responding to questions, reviewing vendor applications, reviewing partnership or performer requests, maintaining vendor profiles, contacting applicants, preventing spam and fraud, protecting interactive voting features, troubleshooting website problems, maintaining security and complying with legal obligations.

As of the Last Updated date, this website does not automatically enroll form submitters in a marketing newsletter merely because they contacted us or submitted an application.

The website uses cookies, local storage and session storage for functions such as security, remembering the visitor-selected Markets VIBE, preventing duplicate voting, remembering successful human-verification checks, retaining interface state and acknowledging the cookie/privacy notice. Some third-party services, including security challenges or embedded content, may also use their own technologies.

See our Cookie Policy for the current registry and more detail.

We may disclose information to service providers when reasonably necessary to operate the website, deliver email, host the website, protect forms, provide maps or embedded services, troubleshoot technical issues or support other website functions. These providers may process information on our behalf under their own service terms and privacy practices.

We may also disclose information where required or permitted by law, to protect rights or safety, or in connection with a legitimate business transaction subject to applicable privacy requirements.

The Oshawa Markets does not sell the personal information submitted through its contact, vendor-application or partnership forms to advertisers. Vendor business information that a vendor asks us to publish on a public profile is, by its nature, intended to be visible to website visitors.

We keep personal information only as long as reasonably necessary for the purpose for which it was collected, for legitimate operational or record-keeping needs, or as required by law. Retention periods may differ depending on whether a request becomes an active vendor relationship, partnership, advertising relationship, event arrangement or ordinary contact inquiry.

We use administrative and technical safeguards appropriate to the nature of the information, including access controls, WordPress security practices, rate limiting, form validation and Cloudflare Turnstile on protected public forms. No internet system can be guaranteed completely secure, but we take reasonable steps to reduce unauthorized access, spam, fraud and misuse.

You may contact us to ask about personal information we hold about you, request a correction, or raise a privacy concern. We may need to verify your identity before responding to an access or correction request. Some information may be subject to lawful exceptions.

Where consent is required, the appropriate form of consent depends on the sensitivity of the information and the context. You may withdraw consent for future use where applicable, subject to legal or contractual restrictions and reasonable notice. Withdrawal does not make prior lawful handling invalid and may prevent us from continuing a requested service or relationship.

The Oshawa Markets is a family destination, but the website forms for vendor applications, partnerships, advertising and business contact are intended to be completed by adults or authorized representatives. If a parent or guardian believes a child has submitted personal information inappropriately, they may contact us.

The website may link to vendor websites, social platforms, maps, video services and other third parties. Their privacy practices are controlled by them, not by The Oshawa Markets. Some service providers may process information outside Ontario or Canada, where it may be subject to the laws of another jurisdiction.

If a breach of security safeguards involving personal information occurs, The Oshawa Markets will assess and respond to the incident in accordance with applicable legal obligations, including record keeping, notification or reporting obligations where required.

We may update this Privacy Policy when our website, services, providers or legal obligations change. The current version and Last Updated date will be published on this page.

Privacy questions, access requests or correction requests can be directed to the Privacy Officer using the contact information shown on this page.