Privacy Policy

Welcome to The Oshawa Markets. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of information in connection with the services we provide:

Personal Information

• Contact Information: Name, email address, phone number, mailing address.
• Account Information: Username, password, and any other information related to your account.
• Transaction Information: Details about purchases, order history, and payment information.

Non-Personal Information

• Browsing Information: IP address, browser type, operating system, and browsing behavior on our website.
• Cookies: Information collected through cookies and other tracking technologies to enhance your browsing experience.

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing Services: To process your orders, manage your account, and provide customer support.
• Communication: To send you updates about your orders, respond to inquiries, and provide information about our products and services.
• Marketing: To send you promotional materials, offers, and newsletters (you can opt out at any time).
• Improvement: To analyze and improve our website, services, and user experience.
• Security: To protect against fraud and ensure the security of our website and services.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website and providing services, as long as those parties agree to keep your information confidential.
• Legal Compliance: We may disclose your information if required to do so by law or in response to a legal request.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information:

• Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive information transmitted online.
• Access Controls: Only authorized personnel have access to your personal information, and they are required to keep it confidential.
• Data Storage: Your information is stored in secure environments to prevent unauthorized access.

Your Choices

You have several choices regarding your personal information:

• Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.
• Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.
• Cookies: You can disable cookies through your browser settings, although this may affect the functionality of our website.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: Erik@theoshawamarkets.ca
• Address: The Oshawa Markets, 555 Simcoe St S, Oshawa, ON L1H 8K8, Canada

By using our website, you consent to our Privacy Policy. Thank you for trusting The Oshawa Markets with your personal information.